User Policy

Limited Hour Accounts: Accounts that have a limited number of hours allows the user to access their account that many hours per billing cycle (month to month).  If a user goes over their number of hours, they will be charged $1.00 per hour over their account time.

Unlimited Accounts: Unlimited access to internet simply means that a user may access their account 24 hours a day 7 days a week.  However, this does not mean that you may stay connected 24 hours a day 7 days a week.  We ask that you get online and enjoy your service.  If you are not working in front of your computer or downloading a file, please disconnect to allow others the convenience of getting on and surfing the net, too.  300 hours a month (10 hours a day) is plenty of internet time for many.  If you require more than this allotted time--please contact us for dedicated line information.

Service Commitment - WesTex Connect will provide you with a monthly service that begins the first day service is activated and automatically renewed on the same terms and conditions contained herein.

Rates - All incurred charges for internet service are calculated to the first of the month and due by the fifth of the month.  Any account that payment has not been received by 15th of the month will result in temporary suspension of account until payment is rendered.  WesTex Connect reserves the right to increase any and all rates upon thirty (30) days notice to you, during the term of this Agreement.

Cancellations - Thirty (30) days notice is required on ALL cancellations and must be made in writing (either mailed, dropped by, or by email) stating desired termination of services.  All cancellations made after the first of the month will be subject to a full month's charge.

Account Termination - Any account that violates any statements in this user policy shall be terminated at once with all charges still owed for the month of usage.  Any account that payment has not been kept current shall also be terminated with amount still owed.

Assignment - Without prior written consent of WesTex Connect, you shall not assign, transfer, pledge, or hypothecate this Contract.  Sharing of account information is prohibited.  Double logging is prohibited without the purchase of another internet account and will result in cancellation of service.

Credit Information - You consent to WesTex Connect's receipt and disclosure of account information to or from credit reporting agencies, credit bureaus, private reporting associations, or to/from other providers of internet service at any time during your service or upon delinquency with WesTex Connect.

Non-Payment/Breach - A late payment charge of 19% APR may be applied to any account that has become over 30 days delinquent and necessary actions have not been made to make arrangements to pay account.  If WesTex Connect obtains the services of a collection agency and/or attorney to assist in collection on breach of this Agreement, including but not limited to the non-payment of charges, the costs and expenses incurred by WesTex Connect will be paid by you.

Returned Check - A $25 service charge will be made by WesTex Connect for any check or other negotiable instrument tendered by you and returned unpaid for any reason.

Profanity - No profanity, vulgarity, or obscenity will be permitted on any services provided by WesTex Connect.  The technical staff has permission to temporarily interrupt, delay, or discontinue service at that time or any other time if any of the above rules are not abided by.

Restrictions - No idle logging (connection that does not have activity) is allowed.  The server will automatically disconnect you after 30 minutes of idle logging (downloading not included).  No simulation of activity to stay online (scripting, email, pinging, etc.) is allowed.  You will be notified if excessive usage of online time is occurring.  Multiple logging is not allowed and the disconnection of one or both of the computers may occur.  Auto relogging is not permitted and will result in suspension of account.

Governing Law - This Agreement shall be governed by the laws of the State of Texas and shall be performable in Taylor County.

While using WesTex Connect--you may not:

  • Restrict or do harm to the system.  Especially to stop any other user fromusing and enjoying the internet.
  • Post any transmit any information or software which contains a virus and/or trojan horse.
  • We ask that all users please do not transmit any type of spam, mass distribution, or solicited email or news group posting for any purpose whatsoever.
  • Distribute in any way software through WesTex Connect which is protected by copyright law.
  • Give other people access to your account, for any reason.

 

S E C T I O N S

User Policy
Pay Options

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