Customer Service Representative/Billing Specialist:

This position is dedicated to providing our customers with superior billing support through a high degree of customer focus and constantly maintaining a positive customer experience.
Key Responsibilities:

- Be the "public face" of the company, communicating effectively with customers, and always exceeding their service expectations.
- Possess the basic knowledge for explaining services and offerings to the customer and signing them up for service.
- Respond to inquiries by phone, email, mail, and in person, providing the information in a timely manner.
- Execute all aspects of rectifying account issues, billing and reporting, quickly and accurately.
- Continuously update and store process procedure documentation of all duties and responsibilities
- Possess the basic knowledge of Internet and networking solutions for customers.
- Assist with billing process each month.
- Ensure users have access to network systems, applications, and services.
- Data Entry- Posting Payments with Accuracy and Making Notes in Accounts

- Must have reliable transportation
- Must demonstrate the ability to maintain a cooperative working relationship with a diverse customer population.
- Ability to work independently, using sound judgment principles.
- Must demonstrate the ability to document and make notes
- Ability to adapt to the fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
- Must be able to execute professional business correspondence with appropriate and accurate grammar, spelling, and punctuation, as well as maintain a professional demeanor in dress and speech. 

Pay is DOE


Field Service Technician:


Tower Climber/Fiber Splicing Technician:


Bucket Truck Operator:


 Please apply in person to 500 Chestnut St. Suite 1901,  Abilene, TX 79602
or contact the office for additional information 

325-673-1930 ext 3 (billing dep.)